FAQ

When can I expect my surfboard?

 After the deposit is made, you will be contacted to confirm your order details and finalize cost. Once your order is confirmed please allow 6-8 weeks for your board to be finished and ready for delivery. Any remaining balance owed is due before delivery. 

How will you ship my board?

We use a freight shipping company to keep cost low. Your board is wrapped up and boxed in protective packaging to ensure safe arrival. Shipping cost and delivery time will vary based on destination. 

I want to pick my board up in person.

If you are local to the San Diego area and want to save on shipping, boards can be picked up in person at Resin Craft Surf Shop. You will be notified when your board is completed and ready for pick up. 

My board isn't what I thought it would be, can you take it back?

We do not give refunds or accept returns on any custom board order. Please make sure to double check all ordering details before final order is placed. Note that slight discrepancies in resin colors are possible. However, we do our best to match your vision. We are happy to guide you through the ordering process. Email us with any questions or concerns you might have before making the initial deposit.